Retailer Tech Tips: Workforce, Category, and Order Management Systems
In the latest episode of Retailer Tech Tips, an exclusive podcast by Retail Cloud Alliance, host Andrew Smith is joined by two industry experts: Kayla Babin Broussard, U.S. Chief Technology Officer - Consumer & Travel Market at Kyndryl, and Phil Barry, Global Industry Advisor for the Retail & Consumer Goods Industry Vertical at Icertis. Together, they dive deep into the transformative power of advanced data platforms in retail.
“Data is only valuable if it’s usable. The key to a successful data platform is not just in gathering information but in making it accessible and actionable for everyone in the organization, from the sales floor to the boardroom.” - Phil Barry, Global Industry Advisor at Icertis
Key topics include:
Optimizing workforce management with real-time data insights
Enhancing category management through better assortment planning
Streamlining order processing for improved customer satisfaction
This episode is packed with actionable insights for retailers looking to harness the power of data to drive efficiency, improve customer experiences, and boost profitability. Whether you're dealing with complex supply chains or aiming to elevate your in-store operations, this conversation provides the strategies you need.
About Kyndryl: Kyndryl is the world’s largest IT infrastructure provider, helping customers design, build, manage, and modernize their mission-critical technology systems. With a global team of experts, Kyndryl partners with leading organizations across all industries, including retail, to deliver innovative solutions that drive digital transformation, operational excellence, and business resilience. Learn more here.
About Icertis: Icertis is the leading provider of contract lifecycle management (CLM) in the cloud. The Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic assets, enabling businesses to increase compliance, reduce risk, and unlock insights that drive revenue and operational efficiency. Icertis serves a wide range of industries, including retail, by providing innovative solutions that streamline contract management processes and enhance business performance. Learn more here.
