Data Drivers: Going Beyond Digitalization
In the latest Data Drivers episode, host Andrew Smith, Co-founder & Managing Partner at ThinkUncommon, dives into how retailers are taking digitization further by transforming stores into data-powered ecosystems. Smith is joined by Vincent Bilbeissi (In The Memory), Omar Hijazi (Microsoft), and Larry Layden (Kyndryl), who bring their expertise on leveraging AI, IoT, and advanced analytics to create unified, real-time customer experiences.
Key highlights include:
Vincent Bilbeissi emphasizes the potential of in-store tech for creating intelligent environments that make data-driven decisions across inventory, customer experience, and pricing.
Omar Hijazi discusses the future of AI-driven stores, where the line between online and in-store blurs and retail becomes truly predictive and personalized.
Larry Layden explains the critical role of data management in achieving timely insights, from customer interaction to inventory and beyond.
Together, these experts reveal a path for retailers looking to step beyond automation into an era where every store interaction generates actionable insights, and retail operations continually adapt to customer needs.
