Retail Therapy: Innovation In Grocery

In this episode of Retail Therapy, Andrew Smith, Co-founder and Managing Partner of ThinkUncommon, chats with retail experts Brandon Rael (Kyndryl) and Carol Spieckerman about the key trends transforming grocery retail today.

Featuring insights from VusionGroup, Icertis, and Logicbroker, this episode dives into how technology, AI, and consumer preferences are reshaping the grocery landscape.

The Omnichannel Shift in Grocery

As 81% of consumers blend online and in-store shopping, grocery retailers are adapting to unified commerce models. AI-powered tools are essential for optimizing inventory and ensuring consumers find what they need, whether online or in-store. VusionGroup’s smart digital labels play a vital role in improving pricing accuracy and enhancing customer experiences in real time.

Private Labels and Consumer Price Sensitivity

Private label products now account for 18% of global grocery sales as inflation drives price-sensitive consumers to seek more affordable, high-quality options. Carol Spieckerman explains, “Private labels are no longer just about savings—they build loyalty and offer retailers a point of differentiation.” Retailers like Walmart and Target have capitalized on this trend with innovative private label offerings.

The Sustainability Challenge

While 64% of shoppers are willing to pay more for eco-friendly products, balancing cost and sustainability remains a challenge for retailers. VusionGroup and Icertis are leading the way by providing innovative solutions for reducing food waste and managing supply chains more efficiently. Brandon Rael adds, “Retailers are partnering with startups to tackle sustainability across the board.”

AI and Automation in Grocery Retail

AI is revolutionizing grocery, from demand forecasting to cashierless stores. Brandon Rael emphasizes, “AI is helping grocers optimize inventory, reduce food waste, and improve the overall shopping experience.” As automation becomes more integral, grocers are finding new ways to enhance efficiency while meeting customer expectations.

Looking Ahead

Both experts agree that data and AI will continue to drive grocery innovation. Carol Spieckerman notes, “Retailers now have the tools to turn data into actionable insights. The next challenge will be using that data to differentiate and personalize the customer experience.”

Listen to the full episode now for more insights on the future of grocery from VusionGroup, Icertis, and Logicbroker!