The Modern Retail Experience Episode 3

As customers increasingly expect a seamless shopping experience across all channels, physical retailers are investing in new technologies to enable a more integrated approach to omnichannel shopping. From click-and-collect options to in-store kiosks, retailers are finding new ways to bridge the gap between digital and physical shopping.

In this episode, we’ll explore how brick-and-mortar retailers are changing alongside consumer expectations, behaviors, and the advancing technologies in stores.