A Year in Review: Retail’s Lessons Learned in 2024

The retail industry in 2024 experienced a seismic shift, driven by AI innovation, automation, and cloud technology. Retailers had to navigate a fast-changing landscape, overcoming unforeseen challenges and leveraging cutting-edge tools to enhance efficiency, personalize customer experiences, and streamline operations.

In our latest Retail Cloud Alliance episode, four industry experts come together to explore these pivotal moments and share key takeaways from the year.

What You’ll Learn:

  • Revolutionary Retail Tech: Discover how AI and automation reshaped day-to-day operations, empowering associates and elevating customer experiences.

  • Supply Chain Excellence: Gain insights into cloud-driven tools that streamlined logistics and improved efficiency.

  • Personalized Experiences: Explore how data-driven personalization enhanced customer engagement and loyalty.

Reflecting on a Remarkable Year:
We’re incredibly proud of what the Retail Cloud Alliance has been able to accomplish in 2024. From fostering meaningful industry discussions to driving innovation, this year has been nothing short of transformative. As we reflect on the lessons learned, we’re also looking ahead with excitement to 2025, where even greater opportunities for collaboration and progress await.

Meet the Experts:
Our esteemed panel includes:

  • Shanthi Rajagopalan, Global Head of Strategy, WW Retail and Consumer Goods at Microsoft

  • Kayla Broussard, Chief Technology Officer at Kyndryl

  • Phillip Barry, Global Industry Executive Advisor, Retail & CPG

  • Steve Norris, Vice President of Digital Commerce at Logicbroker

Why This Matters:
2024 wasn’t just another year for retail—it was a turning point. The lessons learned set the stage for continued innovation in 2025, giving retailers the tools and strategies needed to stay competitive.

Ready to reflect, learn, and plan for the future? Watch the full episode now and stay ahead in the ever-evolving retail industry.

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Retail Therapy: A Reflection of 2024