Highlights from the Retail Cloud Alliance at Shoptalk 2025!

Retailers at a Crossroads: AI, Tariffs & Innovation at Shoptalk 2025

At Shoptalk 2025, the Retail Cloud Alliance brought together industry leaders from Microsoft, Logicbroker, and Kyndryl to discuss the pressing challenges facing retailers today.

From navigating tariffs to leveraging AI for real-world impact, one theme was clear: retailers are walking a fine line between maintaining legacy infrastructure and driving innovation for tomorrow.

💡 “Retailers are handling today’s problems while driving incremental growth and transformation for the future.” – Brandon Rael, Kyndryl

With customer experience and consumer engagement taking center stage, the industry is shifting beyond the buzzwords to what truly moves the needle.

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